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General Information

How many languages is it possible to browse in?

The vintagebazaar.pt browsing languages are: English and Portuguese.

 

Are the online store prices the same as those in my usual Vintage Bazaar store?

Yes.

 

Are out-of-stock items restocked?

If an item is out of stock, we will try to restock it as soon as possible. If no stock is available, it will be removed from the website.

 

Will I receive the same product that I see in the photo?

Yes, except in the case of products which are hand crafted in which there may be slight differences in the final product.

 

Is it possible to receive periodic information via email about Vintage Bazaar’s latest new products and offers?

Yes. By simply clicking on Newsletter you will receive information on Vintage Bazaar’s latest products, lookbook and events.

 

Can I cancel my Vintage Bazaar Newsletter subscription?

You can easily cancel your subscription by clicking on the Newsletter footer.

 

How can I be sure that I’ve made my purchase correctly?

Once you have placed your order, you will receive a confirmation email. If you do not receive an email, please contact our costumer service by sending an email to vbonline@vintagebazaar.pt.

 

Can I remove items from my order?

Yes. You can delete any unwanted items from your shopping bag as long as the order hasn’t been processed yet.

 

What should I do if I receive a faulty item?

Vintagebazaar.pt only sells items in perfect condition so, in the rare event of receiving a faulty item, please contact our costumer service by sending an email to vbonline@vintagebazaar.pt.

 

What should I do if I receive an incorrect item?

If you were to accidentally receive an item that you did not order, please contact our costumer service by sending an email to vbonline@vintagebazaar.pt.

 

Where can I receive my order?

It can be sent to an address selected by you (home, work, etc. – never a PO Box).

 

How long will my order take to arrive?

Standard deliveries for Continental Portugal take 2 to 3 working days.

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