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Shipping & Delivery

Orders are processed Monday through Friday, excluding holidays. Orders received on week days after 12pm, or on weekend days or on holidays will begin processing the next business day. Shipping times may vary due to availability of merchandise.

We ship via CTT.

 

*We are not responsible for any taxes or customs that you may incur in your home country

*We do not ship packages with Signature Required unless Expressly Requested. We are not responsible for “lost” packages that have  been left at the doorstep. Please request Signature Required on your order if you wish it.

BILLING ADDRESS: Your billing name & address must match that on your credit card statement or your credit card transaction may be declined.

VERIFYING SHIPPING ADDRESS: For fraud prevention purposes, if your billing and shipping addresses are different, we must verify your shipping address. The reason we do this is to ensure that both you and we are protected from fraudulent activities. Someone may get your credit card information and your billing address (from your trash can for example) and ship an order to anywhere in the World. Only you, as the cardholder, can add an alternate address on file with the bank and/or credit card company; this keeps our fraud rate down and gives you more peace of mind knowing you are purchasing/shopping with a company who has your best interests in mind. Our Customer Service may email, then call you, to verify order information. If contacted, your order will not ship until we verify it with you.

Please contact the bank that issued your credit card and have your shipping address listed as an alternate address in that bank’s memo field. Please note this only takes 5 minutes and you will never have to do it again once this is completed. Please also make sure your credit card issuer bank’s phone number is correctly listed in your account information.

We reserve the right to cancel any orders placed on our website. The following are all possible reasons for cancellation:

–If the address, zip code, or CVV number doesn’t match

— If the item ordered is no longer available

–If we are unable to reach the customer by phone or email.

Tracking Your Order

If you want to track your order shipment , you can do so in the following way:

Refer to your order confirmation email that we will send to you within the first 48 hours of the order. A links and a confirmation number will be placed on the order.

 

Order Confirmation

After you make a purchase, you will receive an email confirmation containing your order number within a few hours. You may review the status of your order by viewing Order Status. As a registered customer, you will also be able to review the Order History for all your online orders.

Payment Options

Vintage Bazaar accepts Visa, Master Card, American Express, and Discover credit cards. Credit cards are subject to address verification by your financial institution.

Thank you, Obrigado.

 

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